On Monday, May 6th, SAP announced its time-bound Digital Access Adoption Program (DAAP) with financial incentives for customers who choose to proactively license their Indirect Access based on their business-document consumption.
Due to the importance of the subject, we also released a more detailed white paper which you can download here.
What do you need to know about DAAP?
The Digital Access Adoption Program (DAAP) is valid for one year and guarantees no back-maintenance will be due as part of the program. DAAP offers a 2-step approach that begins with (1) measuring your document consumption rates and (2) choosing a financial incentive either covering 100% of your current document consumption at a 90% discount (also valid for maintenance) or purchasing at least 115% for your current document consumption plus growth. Customers will have to calculate which scenario best suits their needs.
Are there Gotchas?
While these discounts are tempting, you need to consider the options for measurability. Customers can either work with SAP’s Global License Audit and Compliance Group (GLAC) — which still relies on SAP’s estimation note, not a precise measurement — or install SAP’s Passport Tool which adds accurate detection of documents created via 3rd party applications, but: the tool will initially only be available for the most current versions of ECC, and starts counting documents from the time of installation — so it won’t give you an immediate annualized estimate. In the worst case, you have to wait for 12 months to get reliable figures.
SAP also confirmed that EDI communication is considered Indirect Access. If you already performed your investigation of the financial impact of Indirect Access at your organization, your results are most likely too conservative if EDI was not considered.
Finally, the topic of Robotic Process Automation (RPA) was addressed, as non-human use falls under SAP’s definition of what constitutes Digital Access. It was confirmed that RPA solutions integrated with ECC or S/4HANA could create additional licensing demands for customers. It was not specified whether there are differences between “attended robots” and “unattended robots”. With the former, it is the user himself who starts the RPA process as a tool for increasing the efficiency of his work, similar to a macro in Excel. Why should an Indirect Access license be required in this case?
What should you do now?
We believe that DAAP is an opportunity for customers to compliantly license their Indirect Access — the difficulty is in the right approach to ensure that you are receiving the maximum benefit from the program and that you don’t obligate to maintenance costs that are based on estimates.
What will happen once the program expires in May of 2020? It’s hard to say — but given SAP’s strategic use of its audit machinery, future non-compliance penalties are expected for customers that continue to ignore SAP’s efforts to transition its customer base over to its Digital Access model.
Introducing VOQUZ Assisted “Digital Access” Adoption Projects (VQ-ADAAP)
The challenge with DAAP and SAP Licensing, in general, is getting the right stakeholders aligned to reach the best financial outcome. That’s why we created a tailored program to support SAP customers in resolving their Indirect Access.
VOQUZ’s Assisted “Digital Access” Adoption Project (VQ-ADAAP) combines output from objective SAP License Measurement and Optimization Software (“samQ”) with the expertise of our in-house License Advisory Group to create a clear path forward for you that ensures the lowest-cost resolution while implementing contractual protections and eliminating audit risk. Would you like somebody to drive your actual negotiations with SAP? As independent advisors, we can support you with that as well.
ASUG recommends in its latest blog post that you should “…determine your level of license compliance within the next six months — […] If you determine that you are under license, the two options available to resolve this with SAP have a time limit of one year (expiring in May 2020). Given that it will take time to understand your current indirect access exposure, current licensing entitlements, and negotiations to update your license—you have very little time to spare. Starting now will help make sure you and your organization are prepared to make the best decision.”
We agree with ASUG’s position and have done precisely this for hundreds of customers since the Diageo court ruling, ranging from small SAP shops to mega multi-nationals eclipsing 50,000+ users, and total contract values exceeding $500M.
We’re here to be your champion throughout this process — take the first step now and arrange a 1:1 consultation with our independent SAP License Advisory Team!